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Upskill Your Existing Workforce

Help ensure your current team stays ahead of the competition by reducing attrition costs and aligning existing talent with new opportunities.

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Customized Learning Paths

We create a personalized approach for your organization that doesn't interrupt your business. Customized learning paths:

  • Online Courses: Self-Paced & Instructor Led
  • Labs for Hands-On Practice
  • Coaching for Career, Leadership, and Project Mentoring
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Tech Services Use Case Example

The support organization at one of the largest database companies identified a need for their first-tier technical support to resolve more customer issues instead of frequent escalation, which caused a large backlog of support tickets and unhappy customers.

Challenge

Increase customer NPS and decrease customer churn.

Solution

A Cloud Coach personalizes learning paths for everyone, with hands-on practice and the opportunity to earn relevant certifications.

Results

A higher skilled and more productive Support organization AND their fastest customer growth rate.

Have IT pros prove what they know

Most skills assessments rely on a candidate's resume, multiple choice tests and your best estimate at their proficiency. But interviews, tests and guesswork don't validate skills.

The best way to confirm technical knowledge is to have candidates show what they know.

With Cloud Institute's hands-on Challenge Labs, you can find out if candidates actually have the skills needed to do the job — and avoid the embarrassment of hiring or placing candidates who don't.

Demonstrate abilities with real-world challenges

Hands-on virtual labs are challenge-centric, offering a way to test candidates on a variety of relevant scenarios in real-world environments.

Score actions against real job tasks and outcomes

Ranging from blank questions to measuring changes made in the lab, scoring assesses candidates' knowledge throughout the test.

Most in-demand cloud platforms and technologies

Ready-made, Hands-on labs are available for you to start learning today. You also have the option to create your own labs.

Increase your competitive advantage

Take the guesswork out of skills validation and hire only the most qualified IT candidates with performance-based cloud skills assessments.

  • Increase “quality hire” rates
  • Reduce churn and improve retention
  • Improve candidate experience
  • Qualify candidates more accurately at a lower cost
  • Earn repeat business from your clients
  • Differentiate your firm in a saturated market
  • Yield more successful projects

Leverage Challenge Labs to validate IT skills with confidence

You can also opt to create your own labs. Example labs:

  • Can you manage Kubernetes cluster resources?
  • Can you configure alerts and archiving for log files in Linux?
  • Can you configure and control network traffic?
  • Can you use data types and functions in a MySQL database?
  • Can you create a C# console application that uses variables?
  • Can you integrate relational data into a web app?
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  • Dynamic instructions
  • Scored labs and knowledge checks
  • Better scale up and faster setup
  • SOC 2 Type 2 Certification
  • Configurable for different audiences
  • OpenAPI compliant
  • Clear documentation
  • Logical organization
  • Self-serve testing tools
  • Client authentication requirements
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Pricing is customized for your organization’s unique skills validation requirements. Volume discounts are available — the more labs you launch, the more you can save.

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IT staffing firm increases close ratios and retention rates through skills validation

Challenge

A global IT staffing firm had big plans for growth: Increase the onboarding rate of 5,000 technical candidates each month by 50% each year and expand assessments from eight technical roles to over 20.

Solution

Cloud Institute collaborated with the IT staffing firm's team to outline business and user needs and developed a custom solution to meet budget and goals.

Results

The firm increased revenue by boosting client acquisitions and close ratios. They also increased client retention of new hires because with better skills validation, more candidates were correctly placed the first time.

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